Career Timeline
The receipts.
Every role, mapped. The full text résumé is right below — searchable and copy-pasteable.
Consulting
Art + Independence
Behavioral Health
Acceleration
2013
2015
2020
2025
Today
Resume
Just the data.
Work History
- Designed Couve — an end-to-end behavioral health EMR concept
- Architected Gab, a deterministic LLM chatbot for healthcare admissions
- Overseeing client services operations across multiple treatment facilities
- Bridging clinical and operational teams to improve patient outcomes
- Managed caseload of 40+ patients across multiple facilities remotely
- Built internal tools to streamline VOB and PFR estimation processes
- Ran day-to-day facility operations — staffing, compliance, vendor management
- Redesigned intake and discharge workflows to reduce patient wait times
- Supervised BHT team across day/night shifts
- Started identifying systemic workflow gaps that would inform later design work
- Direct patient care in residential addiction treatment
- Learned the clinical floor from the ground up — vitals, groups, crisis de-escalation
- Front desk and guest relations at a boutique guesthouse in central Porto
- Practiced Portuguese daily; built relationships with local artists and shop owners
- Digital works, websites, and physical exhibitions for local businesses and artists
- Sculptures and jewelry from carved wood, shaped metal, and natural materials
- 3D-audio and VR experiences with Mary J. Blige and Prince estate
- Redesigned website and Shopify storefront
- Led design team to reimagine purchasing journey for top data storage company
- Hired and trained in-house design team for future iterations
- Led ethnographic due diligence for healthcare PE firm assessing cannabis testing space
- ~30 expert interviews across lab ecosystem and supply chain
- Led cross-functional teams on regulated-industry programs (FSI, healthcare, energy)
- Built client-side design capability: research & design ops, training, playbooks
- Mixed-methods research translated into personas, JTBD, and service journeys
- Embedded with dev teams through build; design QA to de-risk implementation
- Digital solutions spanning manufacturing optimization, patient adherence, and B2B sales
- Rapid prototyping to converge on viable designs under constraints
- Redefined brand & digital strategy for boutique wine/gourmet shop
- Launched multilingual Shopify storefront with 300+ product photos
- Designed internal transparency portal for real-time fund visibility
- Shipped MVP on schedule with Agile methodology
- Supported discovery research and early-stage product definition
- Built flows, wireframes, and clickable prototypes to align stakeholders
Skills & Tools
Design
User Research · Service Design · Interaction Design · Prototyping · Design Systems · Figma
Domain & Operations
Behavioral Health · Healthcare · EMR / EHR Systems · Case Management · Insurance Verification · Lean Management
Education
Columbia University
B.A. Sustainable Development, Biology concentration · 2014 · New York, NY